Legal

Privacy Policy

Your trust is the foundation of everything we do. This policy explains how Sambekai collects, uses, and protects your personal information — clearly and without jargon.

Last updated: September 2026

Introduction

Sambekai ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website (sambekai.com) or engage with our home loan wealth planning services.

By using our website or submitting an enquiry, you consent to the practices described in this policy. We encourage you to read it carefully.

Information We Collect

We collect only the information necessary to provide you with relevant financial guidance and to respond to your enquiries. This includes:

  • Contact details — your name, phone number, and email address when you submit an enquiry form.
  • Service interest — the type of service you are enquiring about (e.g. New Home Purchase Planning, Wealth with Home Loan, Safeguarding Your Home).
  • Message content — any details you voluntarily share in your enquiry message.
  • Usage data — anonymised information about how you navigate our website (pages visited, time spent), collected via standard web analytics tools.

We do not collect sensitive financial data such as bank account numbers, PAN, Aadhaar, or credit scores through this website.

How We Use Your Information

Your information is used solely to serve you better. Specifically, we use it to:

  • Respond to your enquiries and schedule consultations.
  • Provide personalised home loan planning and wealth strategy guidance.
  • Send you relevant information about our services — only if you have expressed interest.
  • Improve our website experience based on aggregated, anonymised usage patterns.
  • Comply with applicable legal and regulatory obligations.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Data Sharing and Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

  • NPA Consultants — our parent firm, which may assist in delivering financial planning services to you. NPA Consultants is bound by the same data protection standards.
  • Richmee — our execution partner for investment and mutual fund services, where you have specifically requested such services.
  • Service providers — trusted technology vendors (e.g. website hosting, communication tools) who process data on our behalf under strict confidentiality agreements.
  • Legal requirements — where disclosure is required by law, court order, or regulatory authority.

Any third party we engage is required to handle your data with the same level of care and confidentiality that we apply.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure. We encourage you to contact us only through our official channels.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for up to 3 years to allow us to serve you if you return with a related query.

You may request deletion of your data at any time by contacting us at [email protected].

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent for us to contact you at any time.
  • Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please write to us at [email protected] or call us at +91 98217 99535.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. These are used in aggregate and anonymised form only — we do not use cookies to identify you personally.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Children's Privacy

Our services are intended for adults making financial decisions. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us: